The need
In a company that both manufactures and services what it sells, the same part shows up in three places: as stock in the warehouse, as consumption in production and as a spare in service. Kept separately, the service team could be waiting for a part while production used it on another job.
The solution
Warehouse movements run on Nitrogen PDA, and work orders and consumption on Nitrogen UTS. A service management solution built on the Nitrogen platform tracks technical service from the fault record to parts used, on the same item cards.
The results
- Whether a part is in stock, in production or in service is on one screen
- Service records are kept together with the parts used
- Production consumption reaches the warehouse instantly
