The need
Spices mean many products, small packs and similar weights. When a rep's handwritten order reached the office in the evening, the next day's delivery was already late. And a box shipped with the wrong pack size meant trouble at the customer.
The solution
Reps take orders at the customer with Nitrogen PDA's field sales module and record collections in the same app. The order reaches the warehouse at once; staff pick it on handhelds, verify it by barcode and create the dispatch note.
The results
- Field orders reach the warehouse the same day
- Similar pack sizes are told apart by barcode
- Collections and orders in one app
